These Website Standard Terms and Conditions written on this webpage shall manage your use of this website. These Terms will be applied fully and affect your use of this Website. By using this Website, you agreed to accept all terms and conditions written in here. You must not use this Website if you disagree with any of these Website Standard Terms and Conditions.
Minors or people below 18 years old are not allowed to use this Website.
Other than the content you own, under these Terms, Costis and/or its licensors own all the intellectual property rights and materials contained in this Website.
You are granted limited license only for purposes of viewing the material contained on this Website.
You are specifically restricted from all of the following:
publishing any Website material in any other media;
selling, sublicensing and/or otherwise commercializing any Website material;
publicly performing and/or showing any Website material;
using this Website in any way that is or may be damaging to this Website;
using this Website in any way that impacts user access to this Website;
using this Website contrary to applicable laws and regulations, or in any way may cause harm to the Website, or to any person or business entity;
engaging in any data mining, data harvesting, data extracting or any other similar activity in relation to this Website;
using this Website to engage in any advertising or marketing.
Certain areas of this Website are restricted from being access by you and Costis may further restrict access by you to any areas of this Website, at any time, in absolute discretion. Any user ID and password you may have for this Website are confidential and you must maintain confidentiality as well.
In these Website Standard Terms and Conditions, “Your Content” shall mean any audio, video text, images or other material you choose to display on this Website. By displaying Your Content, you grant Costis a non-exclusive, worldwide irrevocable, sub licensable license to use, reproduce, adapt, publish, translate and distribute it in any and all media.
Your Content must be your own and must not be invading any third-party’s rights. Costis reserves the right to remove any of Your Content from this Website at any time without notice.
In no event shall Costis, nor any of its officers, directors and employees, shall be held liable for anything arising out of or in any way connected with your use of this Website whether such liability is under contract. Costis, including its officers, directors and employees shall not be held liable for any indirect, consequential or special liability arising out of or in any way related to your use of this Website.
You hereby indemnify to the fullest extent Costis from and against any and/or all liabilities, costs, demands, causes of action, damages and expenses arising in any way related to your breach of any of the provisions of these Terms.
If any provision of these Terms is found to be invalid under any applicable law, such provisions shall be deleted without affecting the remaining provisions herein.
Costis is permitted to revise these Terms at any time as it sees fit, and by using this Website you are expected to review these Terms on a regular basis.
This policy was last modified on 28th May 2025
Costis is allowed to assign, transfer, and subcontract its rights and/or obligations under these Terms without any notification. However, you are not allowed to assign, transfer, or subcontract any of your rights and/or obligations under these Terms.
These Terms constitute the entire agreement between Costis and you in relation to your use of this Website, and supersede all prior agreements and understandings.
These Terms will be governed by and interpreted in accordance with the laws of Greece, and you submit to the non-exclusive jurisdiction of the courts located in Greece for the resolution of any disputes.
If you are not satisfied with your product, we’ll be more than happy to solve your issue. However, to qualify a refund, items should be in their original condition, with no signs of being worn/damaged, in their original packaging, with the retail receipt.
In this case, the customer pays the transportation cost for the return.
Prior to returning your item, you are kindly requested to contact us at sales@costis.com. The order number should be mentioned accordingly.
Returns will be accepted for full refund, exchange (in case that the same exact items is in stock) or credit up to 30 days from the date of receipt.
Please allow up to two weeks to process returns. Once your return has been processed, the bank’s procedures determine the number of business days for the refund to appear on the credit card.
Returns can be sent to:
COSTIS FINE JEWELRY
Returns and Exchanges
3, Panagitsas Street
14562, Kifissia, Athens, Greece
Custom orders cannot be returned, refunded, or exchanged.
Items eligible for a return/refund/exchange do not include damaged or missing gemstones or diamonds. damage caused by accident, misuse or abuse, modification, attempted repair, negligence after purchase, wear and tear, or failure to follow the product care instructions.